Customer Service Representative - Chesterfield VA - On-site - Full-time

 

About the Job

This job is sourced from a job board.

Minimum Qualifications

• High school diploma or GED required

• At least 1 year of customer service experience, or equivalent training/experience

• Must pass pre-employment drug test, FBI background check, and education/degree verification

Duties

• Greet and assist customers at the front counter and by phone with questions, service requests, and general information

• Receive and process utility payments

• Enter data into spreadsheets accurately

• Verify and update customer account information in the CIS system

• Provide clear, professional communication to both customers and coworkers

• Perform other related duties as assigned

• Participate in the Career Development Plan (CDP), which offers career growth opportunities and salary incentives based on performance, qualifications, and available funding

Shift Details

• Part-time: 28 hours per week

• Monday – Friday, between 8:30 AM and 5:00 PM (hours will vary)

Work Location

• Utilities Department

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