Member Services - Kearney, NE - On-Site

 

About the job

Responsibilities

This position contributes to the mission and vision of CHI Health Good Samaritan by providing customer service to members as well as non-members of the CHI Health Wellness Center, in a manner consistent with the policies and beliefs the organization.

Essential Key Job Responsibilities

• Provide customer service, to include checking members check in and problem solving for all customer.
• Compiles and processes information for the Wellness Center, includes typing, filing, auditing, copying, maintaining and monitoring department and membership records.
• Provides department services including Pro Shop and Energy Stop services to members
• Helps with planning, scheduling, and organizing of special projects and events.
• Maintains front desk and lobby, including boards, event signage and facility program communication
• Perform value added activities which result in positive financial performance and customer satisfaction
• Performs other related duties as signed or requested by manager

Must have ability to work effectively, efficiently and collaboratively in a diverse and multi-cultural environment.

Qualifications

Minimum Qualifications

Required Education (for CHI Leadership Job Levels from Supervisor through President)

Click to select CHI Leadership Job Level & Required Education

Required Education for Staff Job Levels

High School Graduate or Equivalent

Required Licensure And Certifications

BLS or CPR/AED within 6 months of employment

Required Minimum Knowledge, Skills And Abilities

Knowledge of Microsoft, Oral and Typing skills

PREFERRED Qualifications

Previous customer service experience

Overview

Established by the Sisters of the St. Francis in 1924, CHI Health Good Samaritan is a 268-bed regional referral center in Kearney, Neb. At CHI Health Good Samaritan, you’ll find an advanced level trauma center that also offers AirCare emergency helicopter transport and an ambulance program providing long distance and local 911 service. Among our many other services are cardiac care including open-heart surgery, a level II neonatal intensive care unit, a nationally accredited cancer center, comprehensive neurosurgery, advanced orthopedic program, and inpatient and outpatient mental health services at our free-standing Richard Young Behavioral Health facility.

Pay Range

$15.00 - $20.33 /hour

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