About the job
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.
Perks & Benefits
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Annual performance-based increases
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Paid time off
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Health and dental insurance or a monthly health stipend
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Holiday bonuses
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Permanent work-from-home setup
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Opportunities for career advancement as we continue to grow
Responsibilities
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Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
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Assist Customers: Support customers with orders, shipping, product details, and returns.
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Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
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Proficiency in English (both written and verbal)
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At least 1 year of online/remote customer service experience
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Experience with tools like Gorgias, Zendesk, or Shopify is a plus
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Excellent problem-solving and communication skills
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Adaptable and solutions-oriented mindset
Technical Requirements
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Personally owned PC or laptop with an i5 processor or equivalent
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Minimum of 15 Mbps for both upload and download internet speed
When applying, use application code: CS
Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!
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