About the job
Scheduling
- Provides assistance to callers in scheduling and/or re-scheduling timely appointments for radiology outpatient procedure(s). Desk :
- Provides assistance to callers seeking physician appointments, community health information and/or physician information. Consult Line:
- Provides assistance to physicians throughout the service area requesting contact with NMMC physicians, clinics, and/or departments. E-Care Line:
- Provides assistance to callers with complaints and/or compliments, enter appropriate data into a software, and contact the appropriate person**.** Corporate Compliance Hotline:
- Provides assistance to callers by documenting Compliance Hotline calls and submitting information to NMHS Compliance Officer. Requirements:
- High school education required/some college desirable
- Basic knowledge of medical terminology
- Must demonstrate competency in typing, scheduling
- Experience in customer service/problem resolution
No comments:
Post a Comment