About the job
Job Summary
- Up to a $1,000 Sign on Bonus Available***
Baptist Health is looking for an experienced Office Specialist for the Baptist Cardiology office at the Cardiac Access Center. This is a Full-Time Days opportunity Monday through Friday. The hours for this position are typically between 7:30 AM to 5:30 PM, Monday through Friday. Depending on the needs of the office, hours may vary on occasion.
It is vital that this candidate is adept with multi-tasking and being people-oriented, as they could make or break the patient's experience. The Office Specialist for Baptist Cardiology will provide business services for patients and the healthcare system.
Additional Responsibilities For The Office Specialist May Include
- Patient registration
- Scanning documents
- Posting charges and payments
- Telephone protocols
- Serve as a liaison between our customers and our practice
- Manage a large amount of inbound and outbound calls in a timely manner
- Schedule appointments as needed
- Prepare patient charts prior to appointments
- Submit and obtain external medical records
- Coordinate with third party vendors to complete medical record requests
- Follow call scripts for handling different scenarios
- Identify customer needs and provide solutions
- Data entry tasks
- Provide excellent customer service
- Manage Medical Records onboase queue and index documents in EPIC
- Manage Medical Record Requests onbase queue and send requests to HIM and/or
- Other duties as assigned
This Office Specialist will be located at the Cardiology office at the Cardiac Access Center. If you are interested in this Office Specialist job with an award-winning organization, please apply now!
Education Required
High School Diploma/GED
Preferred
Education Preferred
Associate's Degree
Experience
- One-Two Years Front Desk Experience Preferred
- Experience Working in a Medical Office Preferred
License and Certification
- None
Location
Baptist Cardiology
Various Locations
Jacksonville, FL,
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