Administration Officer - Melbourne, Victoria, Australia - On-site - Full-time

 

About Alfred Health

Alfred Health is a leader in health care delivery, improvement, research, and education. We provide a full spectrum of health services to residents of Melbourne’s inner southeast suburbs, ranging from ambulatory and inpatient care to home and community-based services.

Position Details

• Permanent Full-Time – 80 hours per fortnight (2.0 EFT)

• Position: Administration Officer Grade 1 (HS1)

• Location: The Alfred

• Staff Benefits: 5 Weeks Annual Leave, ADOs & Salary Packaging

About The Alfred Heart Centre

The Alfred Heart Centre is dedicated to assessing and treating adult patients with a wide range of cardiovascular conditions. Our services include management of coronary, valvular, heart muscle, and heart rhythm disorders. We operate outpatient clinics, investigation suites, and inpatient services for local patients and individuals from across Australia. Our research and education programs are internationally recognised.

About The Role

The Administration Officer will be part of the Specialist Clinics – Alfred Heart Centre administration team, reporting to the Administration Supervisor. This role involves carrying out a variety of administrative, reception, and clerical tasks to support the daily operations of the clinics. The focus is on delivering high-quality customer service to patients, carers, and health professionals, while ensuring compliance with both internal and government reporting standards.

Key responsibilities include:

• Reception duties and patient enquiries

• Clinic preparation and electronic appointment scheduling

• Managing referrals and providing telephone support

• Data entry and record management

Skills and Experience

Desirable:

• Experience in administrative roles (hospital environment preferred)

• Customer-focused approach with a commitment to service excellence

• Proficiency in MS Word, Outlook, and Excel (foundational level)

• Knowledge of confidentiality and privacy legislation

• Understanding of medical terminology

• Strong organisational skills with the ability to prioritise tasks and meet deadlines

Benefits

• Salary Packaging & Novated Leasing through Maxxia

• Flexible health insurance coverage via HCF Health Insurance

• On-site car & bike parking (pre-tax deductions)

• Access to ProSport Health and Fitness facilities at The Alfred

• Child care services provided by KU Children’s Services on-site

Application Details

For more information about this role, please contact Natasha Lesmana, Alfred Heart Centre Supervisor, on 0484 912 496.

Applications close: 11pm AEST, Sunday, 24th August 2025

Alfred Health is an equal opportunity employer and strongly encourages applications from Aboriginal and Torres Strait Islander people. In compliance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, healthcare workers in Category A or B roles must be vaccinated against influenza or hold a valid medical exemption.

Apply now