About the job
About The Role
Uber Health is one of the fastest-growing segments within Uber for Business. We are looking for an Inbound Sales Development Representative who thrives in a high-velocity, detail-oriented environment. This role focuses exclusively on inbound lead qualification, with a core emphasis on speed, precision, and value-based discovery.
What You'll Do
- Rapidly qualify and route inbound leads from marketing, customer support, and direct inquiries.
- Consistently meet or exceed MQL & SLA targets by responding to leads with urgency and a focus on quality.
- Use Salesforce, internal data platforms, and AI tools to triage and prioritize lead queues.
- Own the discovery and qualification process using the B.A.N.T. framework to ensure a smooth handoff to closing teams.
- Maintain clean and up-to-date pipeline hygiene - no lead left behind.
- Identify patterns and share insights from inbound volume to help refine targeting and improve the funnel.
- Participate in light travel to health conferences and industry events to support lead generation and deepen market understanding.
Basic Qualifications
- 1+ year of experience in a sales, customer success, or lead qualification role - preferably in a fast-paced, high-volume environment
Preferred Qualifications
- Strong written and verbal communication skills, and close attention to detail
- Proficient in CRM tools (e.g., Salesforce) and comfortable navigating multiple channels with speed and precision
- Experience managing and organizing inbound leads in Salesforce, with the ability to create reports and leverage internal tools for lead routing and prioritization.
- Background in healthcare or experience speaking with healthcare providers, payers, or organizations is a strong plus.
- Familiarity with usage-based or consumption-driven revenue models (e.g., rides completed or booked services).
- Exposure to the Transportation Provider/Broker ecosystem or similar logistics-related industries.
- Proven track record of high performance - consistently top-ranked or known for exceeding expectations, with a clear explanation of how you achieved success.
For San Francisco, CA-based roles: The base hourly rate range for this role is USD$32.94 per hour - USD$34.62 per hour. You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
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