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Kaukauna Utilities is seeking a dynamic and experienced Finance & Administration Director to join our organization. This critical role serves as the Chief Financial Officer of our utility, overseeing financial strategy, accounting operations, customer service, billing, procurement, communications, and administrative services.
As a member of our leadership team, you'll be expected to actively live and model our organizational values: Safety, Customer Service, Leadership, Engagement, Trust, and Continuous Improvement. These values are at the heart of everything we do and guide our mission to serve the community with integrity, transparency, and excellence.If you're a visionary leader passionate about public service, financial integrity, and operational excellence, we want to hear from you.
Key Responsibilities:Direct and supervise daily accounting operations and financial staff.Ensure accurate financial reporting, payroll, and compliance with accounting standards.Lead budgeting, auditing, cost accounting, and long-range fiscal planning.Oversee customer service operations, billing procedures, and customer relations policies.Manage procurement, inventory, and facility support operations.Supervise the Communications Coordinator and align external messaging with strategic goals.Evaluate and enhance financial software systems and technology integration.Present financial reports and insights to the Utility Commission and external agencies.Guide insurance, benefits, and compensation programs in partnership with HR.
Skills & Attributes:Strong leadership aligned with KU's core values: Safety, Service, Leadership, Engagement, Trust, and ImprovementExpertise in GAAP, utility rate structures, financial forecasting, and budgetingProficiency in modern accounting systems and office management toolsExceptional communication and public speaking skillsAbility to manage multiple teams, systems, and priorities effectively
Education & Certification:Bachelor's degree in Accounting, Business Administration, or Finance (required)CPA preferred
Experience:3-5 years managing financial/accounting operations (utility experience preferred)5-7 years in business operations, accounting, or bookkeepingMinimum 1 year in customer service/client relations
Additional InformationRequires occasional travel and after-hours availability for emergenciesMonthly attendance at Utility Commission meetings is expectedMust possess a valid driver's license
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