About the job
JOB SUMMARY
At McGraw-Hill Education, we believe that our contribution to unlocking a brighter future lies within the application of our deep understanding of how learning happens and how the mind develops. It exists where the science of learning meets the art of teaching.
We are seeking a Senior User Experience (UX) Designer who is passionate about leading and applying a user-centered approach to product development. The Senior UX Designer will use research insights to design web and mobile solutions for K-12 curriculum experiences through collaboration with business stakeholders, Content and Digital Strategy, Learning Sciences, Research & Analytics, Accessibility Product Management, and Engineering teams. A Continuous Discovery framework is the base for this approach, which includes collaborating with research to conduct human-centered design activities and deliver high quality, accessible design deliverables.
DETAILED DESCRIPTION
You are a design professional living at the crossroads of empathy and technology. You will develop thoughtful solutions, taking business needs, technological capabilities, and user feedback into account. You will focus on information architecture, user flow design, and interaction design in support of delivery of high quality, accessible and optimally usable experiences for our end users. You will independently manage your UX work with a given workstream and collaborate on UX activities and deliverables with Technical Product Managers, Project Managers and Engineer partners. You will work closely with a design strategist and/or lead designer to align with our holistic School strategy and vision. You will work with Agile sprint teams championing human-centered design and help shape design practices and processes that work best with Agile Methods.
Responsibilities
• Be a change agent evangelizing and bringing awareness to human-centered methodologies and practices across the company, supporting cross-functional product teams at different stages of understanding
• Solve complex design problems and drive multiple efforts simultaneously
• Approach each project with consideration for the larger School platform experience and business model
• Deeply understand how products connect beyond your own product area and be mindful of touchpoints in the overall user journey across the School platform.
• In collaboration with the UX Research team, dive into existing user research, metrics and balance with intuition and sensibility and translate user needs into tangible experiences for our solutions
• Design and build user flows, wireframes, concepts, and interactive prototypes that will be used as the stimuli for research events and will help define development requirements and inform technology decisions
• Confidently present designs to peers, stakeholders and leadership, and articulate rationales behind design decisions
• Build presentations and lead discussions about experience-related aspects of the solution with different stakeholders throughout the organization, focused on feedback and action towards next steps
• Design consistent approaches to patterns founded in research and best practice established from both inside and outside of the organization
• Embrace and evangelize pattern-based system design - UX standards, best practices, styles, patterns and guidelines - as well as contribute to our design system by introducing high-quality, accessible and usable patterns and their appropriate usage
JOB REQUIREMENTS
(Required Education or equivalent related experience) - Indicate discipline next to degree
☐ Masters Degree
☒ Bachelors Degree - human-computer interaction, human factors engineering, information architecture, digital design, interaction design, or related field.
☐ Associates’ Degree (U.S.)/College Diploma (Canada)
☐ High School Degree or Equivalent
☐ Licenses/Certificates/Designations
☐ Other
(Preferred Education or equivalent related experience) - Indicate discipline next to degree
☒ Masters Degree (human-computer interaction, human factors engineering, information architecture, digital design, interaction design, or related field)
☐ Bachelors Degree
☐ Associates’ Degree (U.S.)/College Diploma (Canada)
☐ High School Degree or Equivalent
☐ Licenses/Certificates/Designations
☐ Other
Required Experience and Skills
• Portfolio that demonstrates your design work in web and mobile solutions. We want to see and understand your process and how you collaborate across functions within the Product Development Lifecycle.
• Bachelor’s degree in HCI, Visual Communication, Digital Design, Product Design, Human Centered Design, or related field required. MFA or advanced degree a plus.
• 5+ years' work experience in product development, user experience design, product design, creative, or marketing industries.
• Knowledge in software usability principles and current trends and advances in interface design.
• Product development experience in Ed Tech a plus.
• Demonstrated success leading design efforts across multiple products to achieve a central solution.
• Extensive experience creating low and high fidelity sketches and design documentation.
• Strong communication, presentation and analytical skills.
• Advanced knowledge of UX wireframe, visual design, and prototyping software (e.g. Figma, Sketch, Adobe XD / Creative Suite, Lucid/Miro).
• In-depth understanding of HTML, CSS and JavaScript
• Deep understanding of responsive design approaches
• High-level understanding of accessibility guidelines and designing for optimal accessibility
• Demonstrated experience working in an Agile environment.
Desired Skills and Experience
- WIREFRAMES
- FIGMA
- UI DESIGN
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