About the job
Employer Industry: Customer Service
Why Consider This Job Opportunity
- Upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
- Health Insurance (dental and vision included)
- Excellent retirement plan
What To Expect (Job Responsibilities)
- Provide excellent customer care and focus to assess customer needs and provide solutions
- Answer and manage incoming calls, emails, chats, and interactive voice response systems
- Learn and follow all customer service procedures and policies
- Meet and exceed personal and team target goals
- Record and organize customer interactions and account changes
What Is Required (Qualifications)
Previous experience in customer support, client services, sales, or related field
Excellent communication skills over the phone and other platforms
Basic computer skills and experience
Ability to multitask
Excellent time management and prioritization skills
Excellent communication skills over the phone and other platforms
Basic computer skills and experience
Ability to multitask
Excellent time management and prioritization skills
How To Stand Out (Preferred Qualifications)
- 0-2 years of experience in customer support or related field
#CustomerService #RemotePosition #UpwardMobility #HealthInsurance #RetirementPlan
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