About the job
Job Description
We’re looking for a Part-time Customer Service Representative , The work location for this position is Davenport, FL , and is considered a fully on-site role.
Responsibilities
Process Bidder Payments
- Contact successful bidders to advise payments, appointment booking, and pickup process.
- Track interactions relating to customer requests and proactively reports areas of customer concerns.
- Ensure confidentiality while dealing with bidders and consignors.
- Provide customers with information about upcoming auctions and auxiliary services.
- Ensure that superior customer service is delivered at all times to all customers.
- Provide additional administrative support as needed
Qualifications
- Previous in person customer service work experience.
- Experience using computers, and the ability to learn new technology/software.
- Excellent keyboarding skills.
- A commitment to providing fantastic customer service.
- Able to work well with others and maintain a positive attitude in high-pressure situations.
- A friendly, outgoing, patient personality.
- You thrive working as part of team, pitching in wherever you’re needed most.
- You don't mind working hard, and you like to have fun
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