About the job
Position Summary
The incumbent provides front-line communication and clerical support for both internal and external stakeholders. This role is responsible for answering and directing calls, dispatching service requests, and addressing customer inquiries in a timely and professional manner. The position also monitors alarm systems, responds to emergency codes, troubleshoots basic telecommunications issues, and performs a variety of clerical tasks to support departmental operations. Proficiency with Microsoft Office and familiarity with telecommunications and network systems are essential. The role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.
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