About the job
Job Title: Email Marketing Automation Specialist (Remote · Full‑time
Location: Anywhere
Reporting to: Senior Account Manager / COO
Are you passionate about technology, detail-oriented, and eager to make a significant impact in a dynamic environment?
As an Email Marketing Automation Specialist at Reach Realm, you'll be at the heart of our operations, expertly managing and resolving technical challenges, ensuring flawless execution of email marketing campaigns, and pioneering the integration of innovative tools and automation. Enjoy a remote-first work environment, unlimited vacation, professional development, and a culture that values transparency, innovation, and measurable results.
Join us and become a vital contributor to shaping the future of retention marketing.
About Reach Realm
Reach Realm is a fast‑scaling retention‑marketing agency that turns small and mid‑size e‑commerce brands into customer‑obsessed powerhouses. We pair data‑driven strategy with scroll‑stopping creative—and we do it all with a fully remote team that lives by absolute ownership. Our campaign volume is growing, and we need a detail‑loving teammate who can keep projects—and people—moving smoothly.
The Role
We’re looking for an Email Marketing Automation Specialist to ensure seamless technical execution, enhance our operational workflows, and ensure flawless email marketing delivery. You'll play a critical role in supporting our clients and internal teams by solving technical issues, optimizing processes, and driving overall marketing performance.
What You'll Do:
- Technical Ticket Resolution: Expertly manage and resolve technical support tickets, becoming the trusted voice for all technical questions.
- Klaviyo Expertise: Own the setup and configuration of all Klaviyo email campaigns, automations, segments, coupon codes, and integrations.
- Final QA Check: Serve as the last quality checkpoint ensuring flawless execution of all scheduled emails.
- SOP Development: Create and refine technical Standard Operating Procedures for efficient, error-free execution.
- Innovative App Integration: Quickly learn, evaluate, and integrate new platforms and tools to enhance client marketing effectiveness.
- Process Automation: Identify and implement automation opportunities to streamline workflows, reduce manual tasks, and increase operational efficiency.
Who You Are:
- Proven experience with Klaviyo and email marketing technologies.
- Meticulously detail-oriented and committed to accuracy.
- A passionate troubleshooter who thrives on solving technical problems.
- Comfortable learning and mastering new apps and integrations quickly.
- Excellent communicator, able to clearly articulate technical details to diverse audiences.
- Background in technical support, project management, or email marketing strongly preferred.
- Remote-First Environment: Work from anywhere, anytime—optimize your schedule for peak productivity.
- Professional Growth: Regular training, and personal development tailored to your role and goals.
- Ownership & Impact: Directly influence client success and see your contributions recognized and celebrated.
- No Vacation Limitations: Take time off whenever you need, as long as your responsibilities are managed effectively.
- Collaborative Culture: Join a transparent, supportive team where your input shapes our success.
- Results-Driven Environment: See immediate, measurable results from your technical implementations and innovations.
Compensation & Growth Path
Starting Salary: $15/hour
Trial Period: 3-month onboarding and performance ramp-up
Growth Potential: Clear pathways to $20–$25/hour within 6–18 months based on skill development, ownership, and impact
Promotion Tracks: Opportunities to advance into roles like Automation Lead, or Ops Manager
How to Apply
Fill the Application Form
Attach your CV and portfolio link or PDF (no Drive permissions hurdles, please).
We screen portfolios continuously and move fast—if it’s a match, you’ll meet our COO on Zoom for a portfolio walkthrough.
Ready to ship world‑class creative with a team that obsesses over every pixel and every KPI?
Apply today and let’s build something founders and customers will love.
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