About the job
About Fortis
Fortis is a Dubai-based retail tech company focused on the digital interaction experience of retail businesses and their customers. At the core of our endeavor is developing an omnichannel platform and a suite of client interfaces and services spanning web, app, smartPOS systems, and more. These tools empower merchants and customers and assist other businesses collaborating within this ecosystem.
The Fortis solution helps to sell and get paid seamlessly in-person and online with convenience, communicate with customers when needed, attract new customers and retain existing ones, and run the business efficiently. Fortis works for entrepreneurs who are creating businesses for the retail customer. We focus on micro, small, and medium-sized companies, the most extensive segment that forms the backbone of the modern economy. Still, we are also open to working with large enterprises.
About The Role
Fortis is looking fir a motivated and dynamic Telesales Representatives to join our team. The ideal candidates will have a proven track record in telesales, particularly within the telecom, banking (credit cards), fintech or real estate sectors.
What you’ll be doing
- Make a number of calls per month to potential clients (as per the target)
- Successfully close deals via phone
- Maintain accurate records of all sales activities and customer interactions in the CRM system
- Provide exceptional customer service and follow up on leads to ensure a high conversion rate
- Meet or exceed monthly sales targets and KPIs
- Collaborate with the sales team to develop and implement effective sales strategies
Who we're looking for
- Arabic-speaker (a must)
- Experience in telesales
- Previous experience in telecom, banking (credit cards), or real estate is preferred
- Strong communication skills
- Ability to work independently and as part of a team
- Self-motivated with a results-driven approach
- Familiarity with CRM systems, particularly Pipedrive, is an advantage
What we offer
- Fix commission + bonus
- High level of independence and flexibility
- Great team and an opportunity for growth
- Modern office in the business heart of Dubai
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