About the job
Overview
The Systems Manager is responsible for overseeing and managing the companys enterprise-level systems strategy. Their primary role is to ensure that their assigned systems are operating efficiently, securely and effectively to support the manufactured housing, recreational vehicle, accounting/financial, and miscellaneous ancillary business objectives.
Job Duties
- Develops and implements strategic system roadmap and initiatives to align with Sun's goals and objectives
- Partners with business leaders across Sun to inform and gain buy-in on the system vision, strategy, features, budgets, and priorities
- Oversees installations, configurations, and implementations on assigned systems
- Monitors and ensures assigned systems' availability, performance, and security, promptly resolving any issues or business disruptions that may arise
- Conducts regular system assessments and participate in security audits to identify vulnerabilities, risks, and areas for improvement and work to implement appropriate measures to mitigate them
- Understanding of high-level business processes performed at Sun across the various systems within the enterprise technology architecture
- Develops and maintains system documentation, including operating and support procedures, configurations, and technical specifications
- Leads required upgrades and enhancements to the assigned system
- Collaborates with external vendor partners and cross-functional internal team members to gather requirements, analyze needs, design, and implement appropriate system solutions
- Oversees any acquisition, disposition, and conversion tasks related to assigned systems
- Manages relationships with external vendor partners and technology teams for assigned systems
- Maintains accurate system records, establishes contacts and effective support procedures, contract details, and manages key system dates
- Stays abreast of emerging tech trends and best practices, recommend system enhancements, and drive the adoption strategy
- Other tasks as assigned
- Partner with leadership teams to assess, recommend, and implement technology solutions that align with organizational objectives and meet compliance standards
- Ensure effective IT controls design and operation within assigned systems and work with internal and external auditors to support audit requests.
Requirements
- Bachelor's Degree in information technology or related field (Required)
- 5 years Experience in product ownership, system administration, or system support role
- 3 years Proven experience in enterprise systems management, including design, implementation and maintenance
- Demonstrated ability to manage multiple competing priorities and coordinate system implementation and upgrade projects
- Excellent written and verbal communication skills
- Ability to think creatively
- Strong negotiation, presentation, and reporting skills
- Highly organized with strong attention to detail
- Advanced proficiency in Microsoft Office Suite
- Demonstrated ability to take initiative and embrace change
- Knowledge of configuration and support best practices and methodologies
- Solid understanding of IT security principles and practices, including access controls, data protection, and compliance requirements
- Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders
- Excellent analytical and problem-solving abilities, with attention to detail and a commitment to delivering high-quality solutions
Benefits
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
- Comprehensive Dental and Vision Plans
- On-Site Fitness Center
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life, Accidental Death & Dismemberment Insurance and Dependent Life
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
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