About the job
Job Summary: The Part-Time Coordinator, Digital Engagement will be responsible for creating daily reports based on surveys, monitoring and responding to reviews and social media comments/messages, publishing content on Estes communication platforms in accordance with our style guide, and other department support responsibilities as assigned. This position reports to the Manager, Employee Engagement & Communications-SCC and supports the department in successfully executing Company strategies.
- Post content and responses to appropriate social media accounts and/or internal communications platforms
- Manage incoming alerts for location moves and openings, gather necessary information, and update online listings
- Provide support, coordination, and administrative activities related to internal and external communications
- Create reports on customer survey responses, combining data from multiple sources and accurately assessing feedback
- Generate reports, track communication platform reviews, and complete administrative tasks related to a variety of communication platforms (intranet, digital signage, social media, survey tools, websites, blogs)
- Track metrics and generate reports related to various digital communications platforms
- Monitor, edit, and publish employee-submitted content on our internal communication channels, and coordinate with employees on cross-posting content when appropriate
- Assist in the production of large-scale internal events
- Proactively support the needs of the Sustainability, Culture, and Communications teams by executing communication plans and strategies
- Provide administrative support for managing vendor payments
- Write and/or proof internal and external communications
- Regular attendance is required.
- This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
Qualifications:
- Associate’s degree, preferably in Communications, Marketing, Digital Media, or any combination of education and experience which would provide an equivalent background; Bachelor’s degree preferred
- Working knowledge of social media and/or digital communication platforms is required
- Proficiency in Word, PowerPoint, and Excel required
- Must be organized and be able to handle multiple tasks at once
- Must be able to effectively communicate (verbal, written and listening)
- Must be able to follow directions, work under supervision, and be flexible
- 1 year of work experience in communications preferred
- Able to work within tight deadlines and efficiently complete assignments while keeping a focus on accuracy and details
- Creative thinker who has an eye for detail and style
- Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
- Must be able to comply with all company policies, rules, procedures and Code of Conduct
- Must be able to interact well with others
- Must be able to work independently, or in a team setting
- Must be capable of working under tight time constraints in a high volume environment with multiple priorities
- Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
- Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
- Must be authorized to work in the United States
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