About the job
Job Overview
At Marvin Replacement, we help people live better through beautiful design and exceptional quality. As our Operations Administrator for Costco, you’ll play a critical role in delivering a seamless, personalized experience for our customers — working behind the scenes to ensure operational excellence, data accuracy, and customer satisfaction.
You’ll collaborate closely with the Senior Program Administrator and be the backbone of our Costco program operations, helping us meet market needs and exceed customer expectations.
Highlights of your role
- Manage all Costco data entry, ensuring information is accurate and consistent across multiple systems.
- Track and update in-home consultation appointments and quotes within Costco’s required timeframes.
- Review Salesforce opportunities for completeness, accuracy, and timely processing.
- Monitor project pricing updates and ensure all systems reflect changes promptly.
- Review project documentation and upload necessary information into required platforms.
- Provide regional administrative support as needed, including employee onboarding, badge creation, and new hire technology setup.
- Conduct audits of Marvin Replacement projects to ensure all paperwork and data entry are complete and compliant.
- Proactively maintain data and ensure operational excellence.
Compensation
$20 - $23 per hour, pay based on experience
You're a good fit if you have (or if you can)
- Experience in order management or operational support (windows, doors, or building materials industry experience a plus).
- Strong communication skills — both written and verbal.
- A growth mindset with a willingness to adapt and upgrade skills as technology and processes evolve.
Also want to make sure you have
- Strong organizational skills with the ability to manage multiple priorities.
- Meticulous attention to detail and a commitment to data accuracy.
- Success working with CRM platforms (Salesforce experience preferred) and a willingness to learn new systems.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
We invite you to See Yourself at Marvin
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.
Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!
Some Of Our Unique And Most Popular Benefits Include
- $300 annual wellbeing account to spend on what helps you feel happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
- Giving at Marvin – participate in organized volunteer opportunities
- Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!
Marvin is an Equal Opportunity Employer
This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.
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