About the job
Who You'll Work With
You will be part of our Talent Attraction Operations team in our Tampa Service Center located in St. Petersburg, FL.The team has a broad scope of responsibility across the TA spectrum and is dedicated to supporting delivery and continuous process improvement.
You will partner with recruiting managers, recruiters and our counterpart TA Operations teams in Europe and Asia to align on centralized, global TA processes.
Your Impact
The Talent Attraction Operations Administrator performs a range of administrative tasks in support of service operations processes.Specific responsibilities may include, but are not limited to – scheduling interviews, ensuring appropriate internal interview preparation, collecting and documenting feedback and scheduling decision meetings, and gathering availability from candidates and assessors.
You will also manage a high volume of candidate intelligence and maintain accurate and up-to-date information in our candidate tracking system.
Scope of the role
Executes pre-defined / script-based administrative support processes- Performs error-free administrative responsibilities on the assigned areas of responsibilities
- Conducts day-to-day problem solving and process administration
- Consistently seeks ways to enhance customer satisfaction and operational excellence through a mindset focused on continuous improvement
- Works with data / sensitive information using different systems and tools
- Acts as first point of contact for queries related to assigned areas of responsibilities / scope of role
- Proactively searches and shares knowledge, knows when to ask questions, and directs inquiries to the right individuals
- Ensures accurate data entry in case management requests
Supports process excellence
- Supports project implementation by changing mindset and adopting new processes
Contributes to people excellence
- Works collaboratively; supports colleagues in times of heavy workload, provides cover whenever needed
- Drives personal development needs and identifies ways to address with support from leadership
- Proactively creates and develops strong professional relationships with others in the community
Your Qualifications and Skills
- 1+ years of relevant work experience preferably in recruiting or human resources
- Strong Microsoft Office skills; experience with recruiting tools and programs is preferred
- Outstanding organizational skills; ability to coordinate multiple streams of work independently
- Demonstrated initiative, judgment and maturity discreet, respectful and caring with confidential information
- Flexibility to deal with ambiguity and last-minute changes; ability to remain calm under pressure
- Ability to prioritize and look beyond own responsibilities to help team members with urgent deadlines
- Great attention to detail and a solid customer service orientation
- Excellent interpersonal and teamwork skills; ability to build strong relationships
- Excellent communication skills
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